Exchanges and refunds will be made within 7 days after the buyer has received the parcel. In case that the buyer couldn´t provide a document that justifies the day of arrival of the parcel, they will be made within 31 days, counting from the day of shipping.
All my items are shipped using Registered Mail by default. If the parcel is lost or damaged, a replacement will be shipped to the buyer.
A proof of the damages caused on items by the Postal Service could be required by the seller, in order to fill a complaint against the Postal Service (pictures, details, etc.).
For International parcels, the item/s will be considered lost if after two months it hasn´t arrived to its destination. If there is a special contingency (like a security measure) in the destination country, these time limits can be extended, depending on the circumstances.
I will refund your money (less shipping fees) upon return of the item in new condition.
The buyer is responsible for the shipping cost of returned items.
Any attemp to deceive or to hide the truth to commit a fraud will be reported to the relevant authorities and the buyer will automatically lose the right to demand any replacement or refund.
If the purchaser chooses Non Registered Mail as shipping method, the package won´t be able to be tracked and the expected delivery time could be longer.
What information do we collect?
We collect information from you when you place an order.
When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address or mailing address. You may, however, visit our site anonymously.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
; To improve customer service
(your information helps us to more effectively respond to your customer service requests and support needs)
; To process transactions
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.
We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to?keep the information confidential.
After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
California Online Privacy Protection Act Compliance
Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.
Childrens Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.
Terms of Service
All the items in this shop are shipped worldwide.
Your order will be shipped in 1-3 days (business days).
PayPal addresses will be taken as shipping address.
Your order will be sent using the “Registered Mail “ service from “Correos España”.
Please, contact me if you want any other shipping option.
Spain: 3-5 days
Rest of Europe: 6-9 days
United States: 9-15 days
Australia: 9-15 days
Rest of the world: 15-19 days